Who we are
Our website address is: https://noemastay.com.
Noema by the Sea (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit noemastay.com or make a booking with us.
By using our website, you agree to the terms described in this Privacy Policy.
1. Information We Collect
1.1 Personal Data You Provide
We collect personal information when you:
- Make a reservation
- Contact us via email, phone, or contact form
- Subscribe to newsletters or marketing communications
This information may include:
- Full name
- Email address
- Phone number
- Billing or payment details
- Date of birth (if required for booking)
- Booking details (dates, accommodation preferences)
- Any other information you voluntarily provide
2. Automatically Collected Data
When you visit our website, we may automatically collect:
- IP address
- Device type and browser
- Pages visited
- Time spent on pages
- Referral URLs
- General location (country or city level)
This data helps us improve website performance and user experience.
3. Cookies and Tracking Technologies
3.1 What Are Cookies?
Cookies are small data files stored on your device to improve browsing experience and website functionality.
3.2 Types of Cookies We Use
- Essential cookies → Needed for website operation.
- Analytics cookies → Measure traffic and behavior (e.g., Google Analytics).
- Functional cookies → Remember preferences and settings.
- Marketing/advertising cookies → Track activity for personalized ads.
3.3 Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the website’s functionality.
4. How We Use Your Information
We use your personal data to:
- Process and confirm reservations
- Communicate regarding bookings
- Respond to inquiries and customer support requests
- Send updates or marketing communications (only with consent)
- Improve our website and services
- Comply with legal obligations
5. Legal Basis (GDPR Compliance)
We process your data under the following legal bases:
- Contractual necessity → To manage your booking
- Consent → For marketing emails and optional features
- Legitimate interest → Website optimization, security
- Legal obligation → Accounting, tax records, accommodation regulations
6. Data Sharing and Third Parties
We may share your data with:
- Payment processors
- Booking management systems
- Email service providers
- Analytics providers (Google Analytics)
- Legal or governmental authorities (only when required)
We never sell your personal data.
7. Data Retention
We keep your personal data only for as long as necessary:
- Booking and invoicing data → according to local tax and legal requirements
- Communication and customer support data → up to 12–24 months
- Marketing data → until you withdraw consent
8. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure.
However, no online system can be 100% secure.
9. Your GDPR Rights
As an EU/EEA visitor, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to processing
- Withdraw consent (for marketing)
- Data portability
To exercise your rights, contact us at:
[email protected]
10. International Data Transfers
Some of our service providers may operate outside the EU/EEA. In such cases, transfers are made under GDPR-approved safeguards (e.g., Standard Contractual Clauses).
11. Links to Third-Party Websites
Our website may include links to external sites. We are not responsible for their privacy practices.
12. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
13. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Noema by the Sea
Email: [email protected]
Phone: +30 6981330269
Website: https://noemastay.com